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Ramada Plaza Crystal Palace Hotel

www.crystalpalacehotel.com

is looking for
a

Guest service agent

(Guest service / Supervisor)
in
Moncton, New Brunswick
to start as soon as possible




Sorry!

This job in no longer available


Terms: This is a permanent, full time job, which requires working days, evenings, and weekends. Shift work is involved.

Salary: will be $11.00 to $15.00 per hour for a 40 hour week.
Notes: bonus, commission, and other benefits.
Also: group insurance benefits.

Education: The applicant should have completed high school.

Experience: is an asset.

Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Hotel Soft, Basic computer skills (will train), General office equipment

Work Setting: Hospitality industry, Hotel

Type of Bookkeeping and Accounting: Cashiering

Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests’ valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Customer service oriented, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding

Work Location Information: Rural community

Security and Safety: Bondable

Transportation/Travel Information: Own transportation

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Languages: Other than English, the applicant should speak French, read French, write French.

This job in no longer available

The contact information has been removed

Order Number: 5239814

Post date: 2010-08-30




source HRSDC