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Ramada Plaza Crystal Palace Hotelis looking for Guest service agent(Guest service / Supervisor) Sorry!This job in no longer availableTerms: This is a permanent, full time job, which requires working days, evenings, and weekends. Shift work is involved. Salary: will be $11.00 to $15.00 per hour for a 40 hour week. Education: The applicant should have completed high school. Experience: is an asset. Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Hotel Soft, Basic computer skills (will train), General office equipment Work Setting: Hospitality industry, Hotel Type of Bookkeeping and Accounting: Cashiering Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests’ valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Customer service oriented, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding Work Location Information: Rural community Security and Safety: Bondable Transportation/Travel Information: Own transportation Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning Languages: Other than English, the applicant should speak French, read French, write French. This job in no longer availableThe contact information has been removed Order Number: 5239814 Post date: 2010-08-30 |